Privacy Policy

This privacy policy applies to all information collected by the VirtuGals which also includes information collected through any contact with our trading name, Travel Creations cc.

​​This privacy policy describes how we may gather information about you and then use it in order to make your booking and/or supply your accommodation requirements. It also outlines the security measures we undertake in order to protect your privacy and gives certain assurances on things that we will not do.

When you engage with VirtuGals, we need to collect your name, e-mail address, mailing address, billing address, phone number and credit card information. Please note we do not store your credit card information. We also reserve the right to monitor our customer traffic patterns which can help us to deliver and improve our service to you.

  • ​What we use your information for:
    • Make, manage and communicate your booking details.
    • Notify you of any amendments and manage your booking.
    • Help detect fraud. 
    • Communicate whether you have won any competition or prize giveaway
    • Write to you (including postal and electronic mail) or to telephone you (including SMS) with information about our services. 
    • Help us to administer accounts and the customer services we offer.
  • What we DO NOT use your information for:
    • Sell or share your personal information to other companies without your express prior consent.
    • The sale of mailing lists to third parties

​We ensure we undertake security measures in order to protect personal information. Please contact us to discuss any concerns or questions you may have.

When we assist you with, complete, confirm, amend or cancel your booking we need to collect personal data from you. The person who makes the booking is responsible for ensuring that any other travellers who are subject to the same booking are aware of our booking conditions and this privacy policy and that they consent to your acting on their behalf in your dealings with us.